Operations Director

4 weeks ago

Ithaca, New York, United States ASM Global Full time
Job Summary

ASM Global is seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our venues and events.

Key Responsibilities
  • Assist the General Manager in directing and supervising all aspects of operations, including engineering, building and grounds, technical services, event services, public safety, security, and custodial services.
  • Coordinate operations activities with other building departments and show-related contractors.
  • Implement facility rules, regulations, and policies.
  • Anticipate and resolve operational problems and complaints.
  • Provide clear and timely communication of directives to other departments.
  • Ensure that operations department receives pertinent information for effective use of the facility and staffing.
  • Assure facility readiness and smooth operation of events.
  • Oversee maintenance of the physical plant and systems.
  • Responsible for the Master MSDS log in the building.
  • Serve as Manager on Duty as required.
Supervisory Responsibilities
  • Manage subordinate supervisors in various departments, including changeover, housekeeping, maintenance, operations, production, engineering, carpenters, electricians, plumbers, technical services, event services, public safety, security, and parking departments.
  • Responsible for the overall direction, coordination, and evaluation of these units.
Qualifications
  • Bachelor's degree from a technical college with a major in management or maintenance engineering.
  • Minimum of 2 years of experience in supervising or managing in a similar facility.
  • Additional experience may be substituted for education.
  • Supervisory experience preferred.
Skills and Abilities
  • Excellent organizational skills.
  • Ability to prioritize and handle multiple projects simultaneously.
  • Good written, verbal, and interpersonal skills required.
  • Ability to effectively supervise staff.
  • Strong customer service skills.
  • Professional presentation, appearance, and work ethic.
  • Some computer skills.
  • Ability to work with limited supervision and as a team member.
  • Requires ability to work flexible hours, including nights, weekends, and holidays.
Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is required to walk extensively; occasionally required to kneel, climb to high walkways, or balance.
  • The employee must occasionally lift and/or move up to 50 pounds.

ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Salary Range: $70,000 - $80,000

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