Sales Service Representative

7 days ago


Anoka, Minnesota, United States Element Materials Technology Full time
Job Description
We are seeking a Sales Service Representative to join our dynamic team at Element Materials Technology. In this role, you will be responsible for handling customer inquiries, providing quotes, and processing orders in a timely manner.

Main Responsibilities:
  • Engage with customers via phone, email, or web conferencing to understand their needs and provide tailored solutions.
  • Analyze customer requirements, identify opportunities to increase sales, and develop strategies to achieve revenue growth.
  • Collaborate with internal teams to resolve customer complaints and issues, ensuring prompt resolution and minimizing negative impact on customer relationships.

Key Requirements:
  • Proven track record in customer-facing roles, with excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment, prioritizing multiple tasks, meeting deadlines, and maintaining high levels of accuracy in data entry and record-keeping.
  • Familiarity with CRM software and Microsoft Office applications, particularly Dynamics AX and CRM.

Salary Range:$55,000 - $75,000 per annum, based on location and experience.

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