Product Complaint Intake Specialist

3 days ago


Wilmington, Delaware, United States United Therapeutics Full time
Product Complaint Intake Specialist

At United Therapeutics, we are committed to providing exceptional care to our patients. As a Product Complaint Intake Specialist, you will play a critical role in ensuring the quality and safety of our products.

Key Responsibilities:
  • Coordinate and manage processes for product complaint data collection and triage
  • Ensure compliance with regulatory requirements and guidelines
  • Collaborate with internal stakeholders and external partners to resolve product complaints
  • Perform routine review and quality checks of activities outsourced to vendors
  • Act as a point of contact for day-to-day questions or issue escalation
Requirements:
  • Bachelor's degree in a scientific field
  • 2+ years of relevant experience
  • Working knowledge of GMP and product complaint handling regulations
  • Proficient computer skills and demonstrated competence in software and hardware
  • Ability to make sound and independent decisions
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication skills

United Therapeutics is an Equal Opportunity/Affirmative Action Employer. We offer a comprehensive benefits suite of programs, including medical, dental, vision, prescription coverage, employee wellness resources, savings plans, paid time off, and more.



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