Retail Sales Team Lead

3 weeks ago


Lake Oswego, Oregon, United States YogaSix - Lake Oswego Full time

About Us:

YogaSix believes everyone deserves the mind-body experience of yoga. Our mission is to empower individuals to live their best lives through accessible and engaging yoga practices.

The Role:

We are seeking an experienced Sales Specialist to join our Lake Oswego studio team. In this role, you will be responsible for supporting the General Manager in overseeing the designated studio(s) to ensure the studio is meeting sales goals and customer service standards are upheld.

Responsibilities:

  • Lead Generation, Membership Sales and Retention
  • Work alongside GM to grow all revenue streams including Memberships, Retail and Teacher Training
  • Schedule/participate in Grassroots Marketing partnerships on a weekly basis to drive new guest traffic
  • Support efforts to recruit, hire, train, supervise, coach, mentor Wellness Advisors on the sales process
  • Delegate sales activities to the Wellness Advisor teams
  • Execute new member welcome & lost sheep calls
  • Track first visits
  • Work alongside Lead Wellness Advisor to manage the team
  • Respond to advanced customer service calls
  • FILL IN AS NEEDED FOR SALES ASSOCIATES

Requirements:

  • Proven experience in generating and following up on leads
  • Confident in generating personal sales and training Wellness Advisors in sales
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
  • Strong customer service skills
  • Ability to excel in a fast-changing, diverse environment
  • Ability to recognize areas of improvement and make changes using good judgment
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable and neat
  • Strong attention to detail and accuracy
  • Trustworthy and ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients and the general public
  • Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
  • Proficient with computers and Studio software

Estimated Salary:$60,000 per year, plus commission



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