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Retail Store Manager

2 months ago

Circle Pines, Minnesota, United States Holiday Station Stores - Workday Full time
Job Description

Job Title: Store Manager - Retail Operations Leader

Job Summary:

We are seeking a highly skilled and experienced Store Manager to lead our retail operations team at Holiday Station Stores. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Management:
    • Recruit, hire, and train a team of retail professionals to provide exceptional customer service.
    • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
    • Maintain a positive and supportive work environment, promoting a culture of teamwork and open communication.
  • Site Relationships:
    • Build and maintain strong relationships with suppliers, vendors, and other stakeholders to ensure seamless operations.
    • Resolve customer complaints in a timely and professional manner, ensuring customer satisfaction and loyalty.
  • Training and Development:
    • Develop and implement training programs to enhance employee skills and knowledge.
    • Provide ongoing coaching and feedback to employees to ensure they meet performance expectations.
  • Communication:
    • Develop and implement effective communication strategies to keep employees informed and engaged.
    • Establish regular meetings with employees and management to discuss performance, goals, and challenges.
  • Organizing and Planning:
    • Evaluate and develop action plans to address site-specific challenges and opportunities.
    • Manage and supervise store employees to ensure accurate and timely completion of tasks and reports.
  • Financial:
    • Analyze sales and expense data to identify trends and areas for improvement.
    • Develop and implement strategies to maximize sales and net profits.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of retail management experience, preferably in a similar role.
  • Skills: Excellent leadership, communication, and problem-solving skills.
  • Language: Fluency in English required.
Working Conditions:

Work is performed primarily indoors, with occasional outdoor work required. May be exposed to cold temperatures, noise, and other environmental factors.