Client Relations Specialist

4 weeks ago


Glen Carbon, Illinois, United States Banfield Full time
Position Overview

The Client Service Coordinator (CSC) plays a crucial role in enhancing the experience of clients and their pets within our facility. This position is essential for ensuring a seamless flow of clients and pets through the hospital.

Key Responsibilities
  • Client Management: Actively manage the client experience, ensuring that all interactions are positive and welcoming.
  • Team Coordination: Collaborate with the veterinary medical team to optimize productivity and service delivery.
  • Communication: Maintain clear and effective communication with both clients and team members to foster a supportive environment.
  • Care Coordination: Oversee the care process for clients and their pets, ensuring that all needs are met efficiently.
Desired Attributes

The ideal candidate will possess strong interpersonal skills, a commitment to client satisfaction, and the ability to work in a fast-paced environment. A passion for animal care and a dedication to building lasting relationships with clients are essential for success in this role.



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