Host and Hostess
4 days ago
At Hemisphere Restaurants, we're committed to delivering exceptional guest experiences. As a Host/Hostess, you'll play a vital role in creating a warm and inviting atmosphere for our guests.
Key Responsibilities:
- Warmly greet guests upon arrival and manage the seating process to ensure a smooth flow in the dining area.
- Handle reservations effectively, confirming details and managing waiting lists.
- Maintain accurate records of guest bookings and communicate with guests about wait times and specials.
- Support Servers by communicating table turnovers and special requests.
- Handle guest concerns or issues promptly and professionally.
- Communicate effectively with management for escalated matters.
- Be knowledgeable about the menu, including specials and promotions.
- Assist in various tasks to contribute to the overall success of the restaurant.
Requirements:
- Excellent communication and organizational skills.
- Must be 16+ years old.
- Ability to adapt to changing circumstances and handle unexpected situations with flexibility.
- Dedication to delivering exceptional guest service.
- Strong attention to detail.
- Previous experience a plus.
What We Offer:
- Flexible schedules to accommodate your lifestyle.
- Opportunities for growth and advancement within the company.
- Employee discounts on food and beverages.
- Opportunities for Level-Up training and more.
- Competitive compensation and benefits packages including: 401k savings plan with company match, Health, Dental, Vision, and Life Insurance*, Health Savings Accounts, employee discounts, and more.
Hemisphere Restaurants is committed to creating an inclusive workplace that welcomes and values diversity. We are an equal opportunity employer and encourage all qualified individuals to apply, regardless of race, ethnicity, gender, sexual orientation, age, ability, or religious beliefs.*Health insurance benefits may be subject to eligibility requirements.
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