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Patient Care Services Manager
2 months ago
About VitalCaring Group
Established in 2021, VitalCaring Group has rapidly become a prominent provider in the home health and hospice sector, boasting over 65 locations across the southeastern and southwestern United States. Our leadership team, guided by industry expert April Anthony, brings decades of experience in creating exceptional home health care organizations characterized by unique cultures and high-quality service.
Our Mission
At VitalCaring, we are dedicated to transforming lives and instilling hope through authentic care. We achieve this by uniting a team of passionate individuals who are committed to making a positive impact in home health care. Our commitment to our team members includes providing comprehensive support and resources to help them excel both professionally and personally.
Role Overview
As we broaden our services in various markets, we are in search of a Patient Services Coordinator, Licensed Nurse who embodies our core values: Trustworthiness, Capability, Compassion, Proactivity, and a genuine calling to serve patients in their homes. This role acts as a vital link between patients and the necessary home health care services. You will be responsible for coordinating the intricate details among patients, providers, and our care teams to ensure timely and effective care transitions.
Key Responsibilities
- Schedule patient services and collaborate with patients, families, and care team members.
- Ensure proper scheduling of agency field personnel to maintain productivity and efficiency in care delivery.
- Provide essential information to field caregivers to facilitate appropriate patient care.
- Deliver care to patients in their homes as required.
- Ability to engage and collaborate with others to achieve team objectives.
- Capable of managing multiple challenges and competing priorities.
- Strong written and verbal communication skills.
- Accountable for delivering results within established timelines.
- Respond promptly to issues and challenges.
- Comfortable with technology; experience with HCHB is advantageous.
We offer our team members the opportunity to build a rewarding career with a comprehensive benefits package that includes:
- Competitive salary
- Comprehensive health, dental, and disability benefits
- 401(k) plan with company matching
- Generous paid time off
- Current Vocational/Practical Nurse License, valid state driver's license, and auto liability insurance.
- Minimum one year of experience as a Licensed Vocational/Practical Nurse in a clinical setting; home health experience preferred.