Guitar Instrument Specialist
4 days ago
As a skilled Guitar Technician at Guitar Center, you will be responsible for providing high-quality repair services for customer-owned instruments while ensuring a positive customer experience. Your role will involve interacting with customers, delivering exceptional craftsmanship in repairs, and maintaining store inventory.
We are seeking an individual who can promote a welcoming environment for musicians and non-musicians alike, fostering a passion for music. The successful candidate will also play a key role in contributing to the company's mission of developing and nurturing lifelong musicians.
About Guitar Center
Guitar Center is committed to creating inclusive environments that put our customers first. We believe in enabling musicians and non-musicians to experience the joy of creating music. Our company embodies the world of creativity and music by encouraging staff to find their own individual sound.
A few special characteristics that make our Repair Technicians successful:
- Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way.
- Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them.
Job Responsibilities
Key responsibilities include:
- Interacting with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintaining store owned gear, as requested
- Complete warranty repair work
Salary and Benefits
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additional benefits include medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
For our employees who are musicians, we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour.
Requirements
The ideal candidate should possess a skilled understanding of repairing Guitars.
Additional Information
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
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