Night Auditor

3 weeks ago


Vail, Colorado, United States Vail Resorts Full time
Job Title: Night Auditor

At Vail Resorts, we are seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our hotel's front office.

Key Responsibilities:

  • Accurately process nightly closing reports through IqWare and Universal desktop
  • Complete Flash Report and End of Day Passon for hotel distribution
  • Complete all parts of Night Audit checklist accurately and efficiently
  • Complete Weekly Inventory Audit of Front Office supplies and report to AFOM and FOM
  • Input all information necessary for up coming arrivals into Alice
  • Process reservations and No Shows to SOP and training standards
  • Answer phone calls politely and efficiently to meet and exceed all guest needs and requests
  • Ensure accurate check-in and checkout processes according to RockResorts brand standard
  • Create accurate keys to guest rooms according to owner log and Iqware reservations
  • Complete all additional projects and tasks given by management
  • Ability to sustain composure at all times and remain calm during difficult situations
  • Complies with all Resort policies, procedures and standards of operation
  • Accurately and timely route all communication during an emergency situation

Requirements:

  • High School Diploma or Equivalent
  • Work experience in a guest service facet, hotel audit preferred. Accounting experience a plus
  • Microsoft Office, Property Management Systems, General Computing
  • Ability to communicate in English effectively in both written and verbal mediums
  • Ability to speak multiple languages a plus, accounting experience
  • Must be able to lift up to 50lbs

Benefits:

  • Competitive hourly rate of $20.00 - $23.23
  • Free ski passes for employees and dependents
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Language: English


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