Shift Leader
3 weeks ago
Potbelly Sandwich Works is seeking a Shift Leader to lead and manage a team of associates in a fast-paced restaurant environment. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key Responsibilities:
- Lead team members on shifts, including efficient assignment of tasks and providing feedback
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Prepare quality finished products efficiently
- Comply with health and safety standards for food, cleanliness, and safety
- Restock food line, chips, and cooler
- Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
- Operate cash register: handle, balance, and follow all cash handling procedures
- Effectively handle customer complaints/issues
Requirements:
- Minimum of 1 year supervisory experience in a restaurant or retail environment
- Ability to stand/walk for 8-9 hours or as needed
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
What We Offer:
- Competitive pay
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commuter Benefit Program
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
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