Sales Director

Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. Our Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.

The Sales Manager's purpose is to uphold the Carter's mission, vision, and values in order to support a high performing team that consistently delivers top end results. The Sales Manager in partnership with the store management team, oversees the overall productivity for their store.

• Communicate professionally and effectively with the team; management and associates.
• Regularly communicate employee concerns to the Store Manager for quick resolution.
• Assist in hiring; actively recruit and complete candidate application review to ensure open positions are filled timely.
• Offer consistent, in the moment, feedback to store team.
• Recognize and reward exceptional performance to increase employee engagement.
• Partner with Store Manager to address performance concerns of associates.
• Maintain the Company standard of a neat, clean, and organized store.
• Meet and demonstrate exceptional customer service behaviors and maintain high standards throughout the store.
• Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.
• Perform Leader on Duty responsibilities by driving results and responds to customer concerns timely and with appropriate resolution.
• Assist store management with modifying schedules based on business climate to maximize sales and productivity.
• Regularly communicate with Store Manager to discuss strengths, opportunities, and trends in business.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.

• High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.
• Minimum of 1 year in retail store management.
• Demonstrated customer engagement skills.
• Demonstrates strong listening, written, and oral communication skills.
• Ability to handle multiple tasks concurrently.
• Basic computer skills.
• Must be at least 18 years old.

• Ability to lift 40 pounds on a regular basis.
• Ability to stand for long periods of time; climb up and down a ladder.
• Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.

• Regular work frequency is required to remain an active employee.
• Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
• Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).