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Sales Associate

2 months ago


Naples, Florida, United States Marriott International, Inc Full time
Position Overview

As a Sales Associate, you will play a crucial role in providing exceptional customer service and maintaining the aesthetic appeal of the retail environment. Your responsibilities will include:

Customer Engagement:
- Welcome customers warmly upon entry.
- Assist customers in locating products and answering inquiries about merchandise.

Merchandise Management:
- Ensure products are displayed attractively and restocked as needed.
- Monitor expiration dates and manage inventory effectively.
- Maintain a clean and organized storeroom.

Transaction Processing:
- Handle customer purchases and process various payment methods.
- Manage returns, refunds, and exchanges while verifying customer identification when necessary.
- Maintain accurate cash levels in the cash drawer and ensure all transactions are documented.

Operational Duties:
- Follow established procedures for opening and closing the retail space.
- Secure the shop and monitor customer activity to minimize loss.
- Report any accidents, injuries, or unsafe conditions to management.

Professional Standards:
- Adhere to company policies and maintain a professional appearance.
- Uphold confidentiality of proprietary information and protect company assets.
- Foster positive relationships with colleagues and customers alike.

Physical Requirements:
- Engage in various physical activities such as reaching, bending, and lifting items weighing up to 10 pounds.
- Stand, sit, or walk for extended periods as required.

Qualifications:
- High school diploma or equivalent preferred.
- No prior related work experience necessary.
- No supervisory experience required.
- No specific licenses or certifications needed.

Marriott International is committed to fostering a diverse workforce and an inclusive culture. We uphold non-discrimination principles and value every individual’s contribution. As part of our global team, you will embody our commitment to excellence and the renowned service standards that define our brand.