Retail Operations Associate

5 days ago


Milton, Delaware, United States Sam's Club Full time
Job Summary

This position is responsible for providing exceptional customer service to members, processing purchases, and maintaining a safe and clean shopping environment.

Key Responsibilities
  1. Provide excellent customer service by responding to member inquiries, resolving issues, and making recommendations on products and services
  2. Process member purchases, manage cash registers, and maintain accurate records
  3. Maintain a safe and clean shopping environment by performing regular safety sweeps, addressing hazards, and reporting incidents
  4. Collaborate with colleagues to achieve sales goals, improve member experience, and implement process improvements
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1+ year of experience in retail or customer service
  • Excellent communication and problem-solving skills
  • Able to work varied shifts, including weekends and holidays
Compensation

The estimated annual salary for this position is $45,600-$60,000, based on a 40-hour workweek and an hourly wage of $22.00-$30.00. Additionally, you may be eligible for bonuses and other forms of compensation.

About Us

At Sam's Club, we're committed to delivering exceptional customer service and providing a positive member experience. We offer a dynamic work environment, opportunities for career growth, and a competitive compensation package.



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