Cloud DevOps Engineer
4 weeks ago
As a Cloud DevOps Engineer at AmorServ, you will be the primary technical advisor to our customer base, providing expert support and building strong relationships. You will guide customers through their self-hosted deployments across different clouds and deployment methods, debug and patch tricky issues, and contribute to feature development to eliminate common issue points during deployment.
Responsibilities:
Act as the primary technical advisor to the customer base, providing expert support and building strong relationships.
Guide customers through their self-hosted deployments across different clouds and deployment methods.
Debug and patch tricky, deployment-specific issues with customers.
Contribute features to systematically eliminate common issue points during deployment.
Create a seamless onboarding experience for customers.
Work with customers to find the best use cases for our product, maximizing our impact and value.
Requirements:
3+ years of experience as a Customer Engineer / Solutions Engineer / Deployed Engineer at an enterprise-facing software company, or 3+ years of experience in DevOps / Software Engineering with an interest in shifting to a more customer-facing role.
Experience with Docker/Kubernetes, cloud technologies (AWS, GCP, Azure), and on-prem/cloud deployments.
Excellent communication skills, as this is a customer-facing role that requires meeting and assisting customers on a daily basis.
Flexible approach to working hours, as a startup may require 60+ hours per week.
Experience working with a startup in this capacity before would be great.
Hands-on coding ability, preferably with Python, Typescript, and React.
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