IT Support Specialist

1 week ago


Curtis Bay, Maryland, United States AMPORTS Inc Full time
Job Summary

AMPORTS Inc is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our clients and ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Hardware and Software Support: Install, configure, and troubleshoot computer hardware and software to ensure optimal performance.
  • Network Administration: Maintain and troubleshoot local networks to ensure maximum performance and security.
  • Help Desk Support: Provide technical assistance to clients via phone, email, or in-person to resolve technical issues.
  • System Maintenance: Perform routine system maintenance tasks to ensure systems are running efficiently and effectively.
  • Security and Compliance: Ensure that all computer systems and networks are secure and compliant with industry standards.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience: Minimum 2 years of experience in IT support or related field.
  • Skills: Excellent technical skills, strong communication skills, and ability to work in a fast-paced environment.
  • Certifications: CompTIA A+, CompTIA Network+, or equivalent certifications.
Working Conditions

This is a full-time position based in our Baltimore, MD office. The successful candidate will be required to travel to our port locations around the Baltimore area as needed.


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