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Auto Care Center Service Representative

2 months ago

Macedonia, Ohio, United States Walmart Full time
Job Overview

As an Auto Care Center Service Writer at Walmart, you will play a vital role in ensuring our customers receive exceptional service and care for their vehicles. This is a rewarding opportunity to work in a fast-paced environment, develop your skills, and contribute to the success of our Auto Care Center team.

Responsibilities
  • Provide exceptional customer service, addressing customer inquiries and concerns in a professional and courteous manner.
  • Assist customers in scheduling appointments and completing vehicle services, ensuring timely and efficient processing.
  • Collaborate with colleagues to achieve sales and customer satisfaction goals, promoting a positive and supportive team environment.
  • Stay up-to-date on product knowledge, services, and promotions to effectively communicate with customers and drive sales.
Benefits

At Walmart, we offer a competitive hourly wage, performance-based incentive awards, and a range of benefits to support your well-being and career growth. These include:

  • Medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Company-paid life insurance
  • PTO and/or PPTO for vacation, sick leave, and holidays
  • Live Better U education benefit program
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and familiarity with point-of-sale systems
  • High school diploma or equivalent required; prior experience in customer service or sales a plus