Fleet Coordinator Manager

3 weeks ago


Marquand, Missouri, United States Fleet Services by Cox Automotive Full time
Fleet Services by Cox Automotive: Lead Dispatch Coordinator

Fleet Services by Cox Automotive is a leading provider of on-site mobile maintenance and repair services nationwide. We are currently seeking a highly skilled and experienced Lead Dispatch Coordinator to support the growth of our company.

Key Responsibilities:
  • Manage the follow-up maintenance transactions lifecycle from origination to completion.
  • Provide timely and accurate documentation and notation in all FSCA systems regarding each customer contact.
  • Offer excellent customer service for all internal and external customer calls.
  • Coordinate towing of customer units when necessary.
  • Schedule repairs and maintenance with FSCA resources as a priority.
  • Ensure that all third-party vendors are aware of FSCA policies, procedures, and expectations.
Requirements:
  • High School Diploma/GED and 7 years' experience.
  • Excellent verbal and written communication skills.
  • Ability to effectively communicate at all levels of the organization.
  • Proven track record of collaboration, building positive relationships, and becoming a trusted partner.
  • Strong Excel and data entry skills, and the ability to learn new platforms.

Fleet Services by Cox Automotive offers a dynamic and challenging work environment with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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