Executive Chef

3 weeks ago

New Orleans, Louisiana, United States Hornblower Cruises and Events Full time
Job Title: Executive Chef

We are seeking an experienced Executive Chef to join our team at Hornblower Cruises and Events. As a key member of our culinary team, you will be responsible for the efficient and safe operation of the galley, including menu planning, food production, crew training, food safety standards compliance, and cost controls.

Key Responsibilities:

  • Deliver dining experiences at established company standards, ensuring all food production meets recipe compliance, plate appeal, taste testing, hot/cold requirements, buffet presentations, and proper timing while meeting budgeted costs.
  • Plan, direct, control, and coordinate the activity of all cooks and other personnel engaged in food preparation to ensure an efficient food service.
  • Establish, assist, and maintain practices of progressive cookery throughout the department.
  • Responsible for the planning and preparation of a well-balanced menu cycle for crew and officers.
  • Continuously follow up on suggestions for improvement in raw material, menus, cost savings, and equipment.
  • Work to minimize spoilages and maintain an accurate inventory of all food items.
  • Responsible for quality control of all food purchases while keeping those purchases within budget and as economic as possible.
  • Manage galley and related crews to ensure areas are clean and maintained according to universal sanitation and company standards and all state and federal regulations.
  • Ability to develop recipes and specialty items, including accommodation of special dietary needs.
  • Excellent written and verbal communication skills.
  • Working knowledge of galley and storage equipment.
  • Exhibit above-average organizational and time-management skills.
  • Ensure consistent implementation of departmental training and performance appraisal programs.
  • Communicate repair and maintenance needs to engineering. Follow up to ensure service was performed.
  • Manage budget to include proper receiving, proper food handling, rotation, control of over-production, and excess waste.
  • Exhibit pride in facility maintenance and appearance by compliance with FDA regulations, provide constant direction in proper cleaning, food handling, receiving, and storage.
  • Galley staffing maintains payroll records, provides HR with personnel needs, assist with control of crew transportation, establishes work schedules and work routines, recommends promotions, and instructs crew on shore-side/overall organization structure, requests staff replacements in advance.
  • Responsible for the continuous training and motivation of personnel to reach maximum performance and service and to ensure that all staff understand their duties and how to execute those duties.
  • Trains all new staff upon entrance to the galley team.
  • Participate in demonstrations, galley tours, buffets, passenger interactions, and Waiter training pertaining to menu descriptions.
  • Work with Sous Chefs and storeroom workers regarding supervision of utilities, including equipment and trash storage and removal.
  • Handles all working material and equipment with necessary care and upkeep, maintains regular checks of all galley equipment, and reports any necessary repairs or replacements to maintenance department and/or supervisor.
  • Participate and ensure participation of all USCG mandated drills and emergency procedures as directed.
  • Performs other duties as required, since above-stated describe only a regular working day and may not be inclusive of every task needed to achieve results.

Requirements & Qualifications:

  • Education: HS Diploma or Equivalent Required, Bachelors degree required in culinary field, ACF certification.
  • Professional Certification(s) or License: Valid Transportation Worker Identification Credential (TWIC) if applicable, and/or ability to obtain and maintain.
  • Copy of DD214, if Veteran status.
  • Skills & Abilities: Excellent verbal and written communication skills.
  • Experience: Five years full-service operations experience, Experience in supervision and training of employees, Cruise industry experience preferred.
  • Other: Must be at least 21 years of age. Submit to and pass alcohol and drug tests as mandated by the USCG, including but not limited to pre-employment, random, reasonable suspicion, and post-accident/incident testing.

Our Values-RESPECT:

At Hornblower Group and American Queen Steamboat Company, our mission is to create amazing experiences not only for our guests, but our employees. Our company values (RESPECT) and operating principles (Hornblower 12) allow us to live out our mission of creating amazing experiences. RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication, and Teamwork. Our Operating Principles, known as the Hornblower 12, demonstrate the ways we promise to engage to live those values:

  • We treat others guests and fellow crew members alike with Respect, by fostering a diverse and inclusive environment.
  • We are stewards of the Environment through practicing conservation, protection, and education.
  • We believe in Safety First by creating and maintaining a safe and secure workplace.
  • We are Professional, and will demonstrate that in the following ways:
    • We are on time to start and stop and we come prepared.
    • We make objective data- and logic-based decisions with limited emotion.
    • We prioritize by making difficult trade-offs and fast, quality decisions. We follow the 80:100 rule, making decisions that are at least 80% right, but 100% actionable.
  • We Exceed expectations, embracing these principles:
    • As employees, we expect to win, but always prepare and passionately compete like an underdog.
    • We strive to innovate and reinvent, always looking forward and not stuck in the past.
  • We value Communication, by following guiding principles:
    • We listen to each other fellow crew members and guests and are responsive, vehemently following the 24-hour rule.
    • We are transparent and efficient in our processes and do not entertain politics and bureaucracy.
  • Teamwork helps drive us towards success, and together we embody teamwork by:
    • We function as a team, playing our role and trusting our teammates.
    • We work hard but have fun and don't take ourselves too seriously.
    • And most importantly, we take the time to recognize and celebrate our successes together under the Hornblower family.

EEO:

American Queen Steamboat Company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.

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