Configuration Analyst II

6 days ago


San Antonio, Texas, United States Computer World Services Full time
Job Description

Computer World Services is seeking a highly skilled Configuration Analyst II to join our team. As a key member of our operations team, you will play a critical role in facilitating the processing of Change Requests, Work Orders, Tasks, and Incident tickets across the Air Force.

Key Responsibilities:

  • Coordinate and facilitate effective accomplishment of Change and Incident Management among AFIN operators.
  • Process, review, categorize, document, and work with stakeholders to ensure high visibility Change Requests and Incidents are approved and routed through the system in a timely manner.

Requirements:

  • Minimum of 4 years of related experience
  • Excellent interpersonal and teamwork skills
  • Excellent verbal and written communication skills
  • Excellent critical thinking skills

Certifications:

  • IAT II = Security+, CySA+, CCNA - Security, GICSP, GSEC, SSCP or higher
  • ITIL v4 Foundation (desired)

Security Clearance:

  • Active Secret clearance with ability to obtain a Top Secret clearance with SCI eligibility

Work Environment:

  • Day Shift. This is a 24/7/365 mission and extended hours/days may be required.


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