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Customer Service Representative

2 weeks ago


Houston, Texas, United States EZCORP Full time
About the Role

We are seeking a highly motivated Customer Service Representative to join our team at EZCORP. As a key member of our sales team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
Requirements
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus