Audience Insights and Donor Management Specialist

4 days ago


Étreux, Hauts-de-France, United States Boston University Full time

Company Overview

At Boston University, our mission is to grow, engage, and convert audiences across WBUR platforms.

We manage the distribution of our content on owned (web, mobile, newsletters) and unowned (podcast, social, streaming) platforms, and then collaborate across the organization on audience analytics and optimization of the use of Salesforce, digital authoring tools, and distribution tools.

Job Description

This role will partner with key stakeholders to gather and prioritize business requirements for our Salesforce platforms. The Salesforce Program Manager will oversee the implementation of new features and capabilities in our audience and donor management platforms.

Responsibilities:

  • Partner with key stakeholders to gather and prioritize business requirements for Salesforce platforms.
  • Oversee the implementation of new features and capabilities in our audience and donor management platforms.

Requirements:

  • Bachelor's degree or equivalent experience in Business, IT, or related field.
  • 5 years of experience with Salesforce or other equivalent CRM tech stack.
  • Proven experience with product thinking.
  • Strong understanding of the Salesforce platform and its capabilities.
  • Able to demonstrate knowledge of Salesforce systems/architecture.
  • Certifications a plus (e.g., Salesforce Certified Platform App Builder, Salesforce Admin, Salesforce Developer).

Salary and Benefits:

$80,000 - $110,000 per year. We offer an attractive compensation package, including competitive salary, excellent benefits, and opportunities for growth and professional development.



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