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Auto Care Center Service Representative

2 months ago

Derby, Connecticut, United States Walmart Full time
Job Overview

As an Auto Care Center Service Writer at Walmart, you will play a vital role in ensuring the satisfaction of our customers who entrust us with the care of their vehicles. Our Auto Care Center is a dynamic and rewarding place to work, offering opportunities for advanced associate training, business development, and the application of technology.

Key Responsibilities
  • Provide exceptional customer service, ensuring that our customers' vehicle needs are met and exceeded.
  • Work closely with our Auto Care Center team to diagnose and repair vehicles, ensuring that all work is completed to the highest standards.
  • Develop and maintain strong relationships with our customers, understanding their vehicle needs and preferences.
  • Stay up-to-date with the latest automotive technologies and trends, ensuring that our customers receive the best possible service.
  • Collaborate with our sales team to promote and sell additional services and products to our customers.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive hourly rate, with opportunities for performance-based incentives.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans, ensuring your financial future is secure.
  • Generous paid time off, including vacation, sick leave, and holidays.
  • Access to our Live Better U education benefit program, helping you achieve your career goals.
Requirements

To be successful in this role, you will need:

  • Excellent communication and customer service skills.
  • Strong problem-solving and analytical skills, with the ability to diagnose and repair complex vehicle issues.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong business acumen, with the ability to understand and promote our services and products.