Warehouse Systems Specialist

4 weeks ago


Southaven, Mississippi, United States EDI Staffing, an EDI Specialists Company Full time
Your Role
As a key member of our EDI Staffing team, you will be responsible for providing technical support and expertise to our warehouse operations. Your primary focus will be on ensuring the smooth operation of our warehouse management systems, including order and stock management, system troubleshooting, and issue escalation.

Your Responsibilities
  • Provide primary support for local site system operational issues
  • Conduct basic troubleshooting of order and stock management issues
  • Work with users to implement preventative actions based on findings
  • Support with ticket creation, issue escalation, and follow-up
  • Maintain warehouse location and customer article information
  • Identify process changes that impact system documentation
  • Perform hardware troubleshooting, including printers, RF guns, and network issues
  • Support release management activities, including testing new functionality and verifying document changes
  • Train and support local users on coordinating reporting requirements
  • Participate in training led by the IT team to provide first-level support

Your Skills and Experiences
  • Bachelor's degree in Computer Science, Information Systems, or an equivalent combination of education and experience
  • 1+ years of technical experience working with 3PL products, including WMS, TMS, and OMS
  • 1+ years of operations experience working in warehousing or a supply chain environment
  • 1+ years of experience working with Manhattan or Blue Yonder


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