HSPD-12 Government Badging Specialist

3 weeks ago


Fort Lauderdale, Florida, United States Citizant Full time
About the Role

Citizant is seeking a highly skilled and detail-oriented Government Badging Specialist to join our team. As a key member of our government badging team, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of sensitive information, and providing exceptional customer service to applicants.

Key Responsibilities
  • Manage appointments and schedules for PIV card enrollments, verifications, and updates
  • Collect and document personal information, biometric data, and other necessary details from applicants
  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts
  • Ensure compliance with data protection regulations and organizational security protocols
  • Provide clear and professional communication to applicants, explaining the enrollment process and required documents
  • Escalate and resolve customer concerns in a timely and professional manner
Requirements
  • High School diploma or equivalent
  • US Citizenship and active Public Trust/MBI clearance or ability to obtain
  • Experience with Microsoft Excel for data management and coordination
  • Excellent interpersonal and communication skills
  • Ability to handle confidential information with discretion
About Citizant

Citizant is a leading provider of professional IT services to the U.S. government. We strive to hire only ethical, talented, passionate, and committed individuals who align with our core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. As a Citizant associate, you will have the opportunity to work on challenging and rewarding projects, receive excellent compensation and benefits, and enjoy a collaborative and supportive work environment.



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