Maintenance Specialist
1 week ago
About The Neiders Company
The Neiders Company is a fully integrated real estate investment firm headquartered in Seattle, Washington. We own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States.
Job Overview
We are seeking a skilled Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for performing routine maintenance tasks, troubleshooting common issues, and ensuring the highest level of satisfaction for our residents.
Responsibilities
- Accountability
- Take ownership of assigned maintenance tasks and ensure they are completed promptly and efficiently.
- Maintain accurate records of maintenance activities, including work performed, parts used, and time spent.
- Adhere to maintenance schedules and prioritize work orders based on urgency and resident needs.
- Legendary Customer Service
- Provide exceptional customer service to residents by responding to maintenance requests and inquiries courteously and professionally.
- Conduct regular follow-ups with residents to ensure their needs are met and issues are resolved to their satisfaction.
- Maintain a positive and proactive attitude when interacting with residents, colleagues, and vendors.
- Maintenance and Repairs
- Perform routine maintenance tasks such as plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repairs.
- Conduct preventive maintenance inspections to identify and address potential issues before they become problems.
- Coordinate with external vendors and contractors for specialized maintenance services and repairs.
- Property Upkeep
- Assist with maintaining the cleanliness and appearance of the property, including landscaping, shared areas, and amenities.
- Monitor and address safety hazards and building code violations to ensure a safe and compliant living environment for residents.
- Conduct regular inspections of building systems and equipment to identify maintenance needs and safety concerns.
Qualifications
- High school diploma or equivalent.
- Minimum of one year of experience in apartment maintenance or a related field.
- Strong technical skills with the ability to troubleshoot and repair common maintenance issues.
- Excellent customer service skills with a commitment to delivering legendary service to residents.
- Ability to work independently and as part of a team in a fast-paced environment.
- Availability to work evenings, weekends, and on-call as needed.
- Valid Driver's License and reliable transportation.
- Owning basic hand tools.
Benefits and Perks
- Full suite of benefits, including Medical, Dental, Vision.
- Matching 401K.
- 15 days of PTO.
- 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving).
- Housing discounts at TNC properties.
- Perks & Rewards through Nectar & Gifted.
- Employee Assistance Program.
- Opportunity for Advancement.
- Supplementary Discounts through MetLife.
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