Contract, Licensing Specialist

3 days ago


Milwaukee, Wisconsin, United States Northwestern Mutual Full time

We are seeking a skilled Contract, Licensing Specialist to join our team at Northwestern Mutual.

Job Summary

The successful candidate will be responsible for working with divisional team members to resolve special handling cases on a wide range of topics, including contracting, licensing, and registration processes.

This role requires strong technical knowledge, problem-solving skills, and the ability to develop and communicate processes and procedures within regulatory standards.

Key Responsibilities
  • Support and complete tasks for assigned Network Offices
  • Develop and maintain expertise in contracting, licensing, and registrations
  • Coach and train team members on divisional processes and procedures
  • Update training materials and guidelines to ensure accuracy and compliance
  • Conduct quality audits and ensure data accuracy in the NMFN database
Requirements
  • Associate degree in Business or related field or equivalent combination of education and experience
  • 5-6 years of combined customer service, insurance operations, or securities experience; 1-2 years of coaching experience preferred
  • Strong knowledge of Word, Excel, and PowerPoint
  • Ability to work independently and successfully complete tasks in a timely and accurate manner
Salary

The estimated salary for this position is between $22.21 and $33.31 per hour, depending on location and experience.

About Us

Northwestern Mutual is a best-in-class company that puts our clients' interests at the center of all we do. We offer a comprehensive benefits package, flexible work schedules, and opportunities for growth and development.



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