IT Infrastructure Specialist
5 days ago
**About Hooper**
We are a well-respected electric power and mechanical contractor with a rich history dating back to 1913. Our company has grown to become a leading provider of services to commercial and residential clients across the United States.
Job Description- Responsible for providing technical and administrative support for computer systems, peripheral hardware, and cybersecurity initiatives.
- Provide end-user technical support and problem resolution, assisting the Network/Systems Administrator with all aspects of network administration.
**Key Accountabilities:**
- Performs microcomputer system setup, software installation, and configuration, as well as peripheral equipment installation and integration.
- Installs new and upgraded hardware and software as required, monitors equipment performance, documents problems, and schedules hardware maintenance tasks as needed.
- Conducts training and provides application software and peripheral hardware troubleshooting to end-users.
- Assists with hardware and software stewardship and administration.
- Performs routine system backups and data recovery.
- Assists the Network/Systems Administrator in all aspects of network administration (user setup, security, and access, standards, and procedures).
- Manages and coordinates administrative and technical procedures in the absence of the Network/Systems Administrator.
**Physical Working Environment:**
- Regularly works from a sitting position with computers, requiring repetitive typing and computer use. Regular bending, twisting, and light lifting is common with or without reasonable accommodation.
- Flexible and extended work hours may be required.
- Occasional travel is necessary.
Hooper is an equal opportunity/affirmative action employer, committed to considering candidates regardless of age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.
Requirements:
- A two-year degree in computer science (Desktop Support, Network Specialist, Network Administration, Cybersecurity Specialist) is preferred.
- Motivated self-starters with good manipulative and problem-solving skills are desired.
- High-level working knowledge of interaction between microcomputer hardware and software is essential.
- The ability to effectively train end-users in the operation of PC and various software programs is crucial.
- Excellent communication skills are necessary to support internal end-users of the network.
**Compensation:** The estimated salary range for this position is $50,000 - $60,000 per annum.
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