Pizza Operations Manager

2 weeks ago


Orlando, Florida, United States Top Shelf Pizza LLC Full time
Assistant Restaurant Manager Job Description

We are seeking a highly skilled and dedicated Assistant Restaurant Manager to join our team at Top Shelf Pizza LLC. As an integral part of our operations, you will be responsible for ensuring the smooth day-to-day functioning of our restaurant, maintaining high-quality standards, and providing exceptional customer service.

Key Responsibilities:
  • Operational Excellence:
    • Assist in managing daily restaurant operations, including preparation, cooking, and serving of pizza products.
    • Maintain quality control measures to ensure consistency and excellence in all aspects of our business.
    • Monitor inventory levels and place orders as needed to prevent stockouts and minimize waste.
    • Ensure cleanliness and sanitation standards are met in all areas of the restaurant.
  • Team Leadership:
    • Serve as a role model and mentor to your team, fostering a positive and collaborative work environment.
    • Train and develop staff on operational procedures, customer service, and company policies.
    • Schedule and manage staff shifts to optimize productivity and maintain excellent customer service.
  • Customer Service:
    • Deliver exceptional customer experiences by addressing inquiries, resolving issues, and maintaining a friendly atmosphere.
    • Implement and enforce customer service standards to meet and exceed customer expectations.
  • Financial Management:
    • Assist in managing financials, controlling costs, and maximizing profitability.
    • Monitor sales, expenses, and financial performance to achieve targets.
Requirements:
  • Previous experience in a managerial or supervisory role, preferably in the food industry.
  • Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
  • Exceptional customer service skills and a passion for creating positive experiences.
  • Knowledge of food safety and sanitation regulations.
  • Excellent organizational and multitasking abilities.
  • Basic understanding of financial management and budgeting.
  • Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
  • Competitive salary: $55,000 - $65,000 per year
  • Employee discounts
  • Opportunities for career advancement


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