Lead Flight Attendant

1 day ago

Atlanta, Georgia, United States AMB Sports & Entertainment Full time
Job Title: Lead Flight Attendant

The Lead Flight Attendant plays a pivotal role in ensuring the seamless execution of all trips, guaranteeing a safe and exceptional passenger experience that consistently meets or exceeds expectations.

Key Responsibilities:
  • Deliver outstanding passenger service by ensuring safety and comfort at all times.
  • Responsible for passenger menu planning, ordering, and presentation.
  • Assist in establishing, maintaining, and following Company processes and procedures.
  • Develop and maintain confidential passenger catering profiles.
  • Responsible for developing, maintaining, and administering aircraft stocking lists.
  • Facilitate clear communication between flight attendants and other members of the flight department.
  • Establish vendor relationships for training and service.
  • Develop guidelines for managing and training flight attendants.
  • Act as liaison to contract Flight Attendants for training and passenger service.
  • Manage the budget for catering and aircraft supplies.
  • Ensure aircraft cabin, galley, and lavatory cleanliness and advise the PIC of any cabin discrepancies.
  • Establish and maintain a food safety program for aircraft catering.
  • Conduct oneself in a professional manner while representing AMB Group both on and off duty.
  • Demonstrate honesty, responsibility, integrity, confidentiality, and fulfillment of commitments.
  • Develop and implement Cabin Service Standards.
  • Be a team player willing to take on other tasks as assigned.
Requirements:
  • Thorough knowledge of safety, emergency, and in-flight service procedures.
  • Associate's degree + 5 years' experience as a flight attendant in corporate, large cabin aircraft with a focus on HNW individuals.
  • Previous international experience as a corporate flight attendant under FAA Part. 91 or 135.
  • Formal corporate flight attendant training (FACTS, FlightSafety, or similar) - current within the last 12 months.
  • Ability to travel internationally (no restrictions).
  • US Passport (at least 9 months remaining).
  • Experience developing and presenting personalized catering menus for in-flight presentation.
  • Must be accessible by phone or email 24/7 except when on scheduled days off.
  • Must be able to travel on as little as 3 hours' notice.
  • Must be willing to work nights, weekends, holidays as needed.
  • Work hours can extend beyond normal office hours.
  • Domestic and International travel required.
  • Ability to lift items weighing up to 40 lbs. from floor to shoulder level.
  • Physical ability to perform all required job functions must not be hindered.
  • Proficient in MS-Word and Excel (basic level).
  • Permanent residence within 60 minutes of KFTY.
Work Environment and Physical Demands:

The Lead Flight Attendant must have knowledge of general office practices, procedures, and equipment; solid professionalism and communication skills; ability to prioritize tasks and work independently; strong organizational and interpersonal communication skills; and experience interacting with senior-level management and family members.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions for this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and smell.

The employee is frequently required to walk and stoop, kneel, crouch, or crawl.

The employee is occasionally required to sit and climb or balance.

The employee is regularly required to move up to 25 pounds with assistance.

The employee is occasionally required to move up to 40 pounds with assistance.

The typical work schedule will involve being available for scheduled and unscheduled trips when not on scheduled time off.

Scheduled time off will consist of 5 hard days off per month in addition to vacation of 15 days a year.

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