Customer Service Ambassador

1 day ago


Shelbyville, Kentucky, United States FiveStar Full time
Job Summary:

As a Customer Service Representative at FiveStar, you will provide exceptional customer experiences, ensuring a welcoming and safe atmosphere for customers and colleagues alike. Your primary responsibilities will include conducting sales transactions, maintaining store appearance, and adhering to food safety standards.

Key Responsibilities:
  • Deliver outstanding customer service by greeting, thanking, and engaging with customers to create a positive experience.
  • Process sales transactions accurately and efficiently, handling any errors or discrepancies in a timely manner.
  • Prepare and serve food according to FiveStar guidelines and food safety protocols.
  • Ensure the deli and sales areas are well-stocked and visually appealing, maintaining PAR levels and promoting FiveStar specials.
  • Clean and maintain the store, including floors, restrooms, and parking lots, adhering to company safety rules and regulations.
Requirements:
  • At least 18 years old.
  • Ability to multitask and meet customer needs in a fast-paced environment.
  • Professional appearance and a positive attitude.
  • Team player with excellent attendance and a strong work ethic.
  • Basic computer skills.
Physical Demands:
  • Ability to work varied shifts, including mornings, afternoons, and overnights, as well as weekends and holidays.
  • Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, and lifting up to 55 pounds.
  • Ability to work in cold indoor environments and varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.



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