Member Engagement Associate

6 days ago


Rockaway, New Jersey, United States Retro Fitness Full time
Retro Fitness is seeking a highly organized and customer-centric Membership Experience Associate to join our team. In this role, you will be responsible for managing the day-to-day operations of our front desk, including membership sales, customer service, and facility maintenance. If you have a passion for helping others and enjoy working in a fast-paced environment, we encourage you to apply.

Key Responsibilities:
- Manage membership sales and customer inquiries
- Provide exceptional customer service and resolve issues effectively
- Maintain a clean and safe facility environment
- Perform opening and closing duties as scheduled

Requirements:
- 1+ year of experience in a customer-facing role
- Excellent communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- CPR/AED training preferred

About Retro Fitness:
Retro Fitness is a leader in the fitness industry, with a mission to provide exceptional customer experiences and support our members' health and wellness goals. Our team is dedicated to delivering top-notch service and we are looking for talented individuals to join us.

Salary Information:
This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience. Benefits include medical, dental, and vision insurance, as well as paid time off and opportunities for career growth.

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