Medical Screener

About the Role

CSL Plasma is seeking a Medical Screener to join our team. As a Medical Screener, you will be responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

Key Responsibilities

• Assist qualified donors in completing the screening process in compliance with Standard Operating Procedures (SOPs).
• Assess the self-administered health history, answer basic medical questions associated with the donation process, and refer donors to medical staff when appropriate.
• Perform health screening procedures such as blood pressure, pulse, weight, and temperature.
• Conduct finger stick to obtain sample to obtain donors hematocrit and total protein levels.
• Upon completion of the appropriate training, educate new donors on the use of therapeutic products made from donated plasma.
• Register applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
• Answer the telephone and answer callers question or transfer call to appropriate staff member.
• Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
• Alert Group Leader or Supervisor of donor flow issues.
• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
• Understand the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintain clean efficient work environment and ensures sufficient operating supplies and forms are available as needed.
• Maintain confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• May be required to work overtime and extended hours to support center operational needs.

Requirements

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
• Will perform basic math calculations.

Working Conditions

• Understand, remember and apply oral and/or written instructions.
• Understand and follow basic instructions and guidelines.
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of time.
• Reach, bend, kneel and have high level of manual dexterity.
• Occasionally be required to lift and carry up to 25 pounds.
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us.