Senior Automotive Service Professional
6 days ago
About Us
Bridgestone Retail Operations (BSRO) is a leading provider of tire and automotive services in North America. We operate over 2,200 company-owned stores across the continent, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations.
We're proud to be part of Bridgestone Americas, a global leader in the tire and automotive industry. Our company values diversity, equity, and inclusion, and we strive to create a workplace culture that reflects these principles.
Job Summary
This role requires a skilled and experienced technician to lead our team in diagnosing and repairing complex drivability and electrical systems. As a Lead Automotive Diagnostic Expert, you will work closely with our team to provide exceptional customer service and drive business results.
Diagnose and repair brakes, hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
Stay current with rapidly changing automotive technology through continuous training.
Assist and train technicians/mechanics in performing technical activities.
Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within the first two years of employment.
Responsibilities
Provide technical expertise to our team members.
Develop and implement diagnostic procedures.
Train and mentor technicians in performing technical activities.
Collaborate with our team to achieve business objectives.
Requirements
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
Skilled in brakes diagnosis/repair, alignment, steering & suspension diagnosis/repair, general automotive maintenance & tire repair.
Current federal, state, and local certification/license where applicable.
Ability to communicate technical information to non-technical people.
Reading, writing, and math skills.
What We Offer
Competitive salary and benefits package.
Ongoing training and development opportunities.
Chance to work with a dynamic and diverse team.
Opportunity to make a meaningful impact on our business.
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