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Retail Sales Associate

2 months ago

Oklahoma City, Oklahoma, United States Express Full time
About the Role

Express, a leading Direct-to-Consumer platform, is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Sales Associate, you will play a critical role in providing an exceptional shopping experience for our customers, while assisting with various tasks such as stocking, cleaning, and folding merchandise.

Key Responsibilities
  • Maintain a Clean and Organized Store Environment: Ensure the sales floor, checkout, fitting room, and stock room are clean and organized to provide a safe and inviting experience for customers.
  • Follow Company Policies and Procedures: Adhere to company policies and procedures to ensure the safety of all associates and customers.
  • Assist with Product Launches: Support the launch of new products by following company SOP.
  • Provide a Great Customer Experience: Deliver on all aspects of the customer experience model, including processing transactions quickly and accurately, resolving customer service-related issues, and driving credit and loyalty member programs.
  • Meet Physical Requirements: Meet the physical requirements of the role, including standing for long periods and lifting up to 25 pounds.
Requirements
  • Education: High School or Equivalent
  • Experience: 0-2 years of relevant job experience, with a minimum of 6 months of experience in a retail environment
  • Technology Skills: Proficient in the use of technology, including iPads and registers
  • Availability: Meets defined availability criteria, including nights, weekends, and non-business hours
Benefits and Compensation

Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads.