Host/Hostess - Providence Country Club

3 days ago


Charlotte, North Carolina, United States McConnell Golf Full time
Job Title: Host/Hostess

Providence Country Club is seeking a skilled Host/Hostess to join our team. As a key member of our dining services team, you will be responsible for managing the dining reservation system and providing exceptional service to our members and guests.

Responsibilities:
  • Manage the reservations and seating for the club's restaurants.
  • Direct and assist members and guests in locating daily private functions/events.
  • Manage concierge needs on a daily basis.
  • Carefully observe service provided to members during the shift and take corrective action as needed.
  • Greet and seat guests, handle reservations, and prepare and maintain a waiting list during peak periods.
  • Assist with, perform, and oversee all duties assigned to reservation desk coordinators.
  • Provide administrative support and perform duties as assigned by the Restaurant Manager.
  • Attend meetings and training courses as requested and provide input as required.
  • Answer employee/club work-related inquiries.
  • Report equipment or fixtures not up to standards.
  • Be knowledgeable of the Employee Handbook and Policies.
  • Participate in marketing for the club's food and beverage areas.
Qualifications:
  • High School diploma or GED preferred.
  • Minimum one year restaurant experience preferred.
Job Knowledge, Core Competencies, and Expectations:
  • Knowledge of the club's dining reservations system and procedures.
  • Able to handle multiple tasks and pressure.
  • Must follow all health and safety guidelines.
  • Knowledge of and ability to perform required role during emergency situations.
Physical Demands and Work Environment:
  • Must be able to keep composure during periods of high volume in-person requests.
  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and twist or reach.
  • Push, pull, or lift up to 50 pounds.
  • Continuous repetitive motions.
Salary Range:

USD $15.00 - USD $15.00 /Hr.


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