Customer Service Specialist

6 days ago


Ripley, West Virginia, United States Kroger Full time
About Our Company

Kroger is America's largest grocery retailer, operating over 2,800 stores in 35 states under various names. With a history of innovation and commitment to quality, we strive to create amazing experiences for our customers, communities, and employees. As a Customer Service Specialist - Deli, you will play a vital role in delivering exceptional service and building strong relationships with our customers.

Responsibilities

Your key responsibilities as a Customer Service Specialist - Deli will include:
  1. Providing exceptional customer service, answering questions, and making recommendations on products.
  2. Maintaining a clean and safe environment, including cleaning equipment and utensils, and adhering to food safety regulations.
  3. Assisting with sales and profit goals, monitoring inventory levels, and reporting discrepancies to management.
  4. Working effectively in a team environment, communicating with colleagues, and supporting store initiatives.
  5. Suggesting product offerings and promotions to increase sales and customer engagement.

Requirements

To succeed in this role, you will need:
  1. Excellent customer service skills and a passion for delivering outstanding service.
  2. A high school diploma or equivalent and previous experience in customer-facing roles or retail.
  3. Ability to work effectively in a fast-paced environment and lift up to 25 pounds.

Compensation and Benefits

We offer a competitive salary of approximately $25,000 per year, based on 40 hours of work per week. In addition, we provide comprehensive benefits, including health insurance, paid time off, and opportunities for career growth and development.

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