Customer Service Specialist
6 days ago
Kroger is America's largest grocery retailer, operating over 2,800 stores in 35 states under various names. With a history of innovation and commitment to quality, we strive to create amazing experiences for our customers, communities, and employees. As a Customer Service Specialist - Deli, you will play a vital role in delivering exceptional service and building strong relationships with our customers.
Responsibilities
Your key responsibilities as a Customer Service Specialist - Deli will include:
- Providing exceptional customer service, answering questions, and making recommendations on products.
- Maintaining a clean and safe environment, including cleaning equipment and utensils, and adhering to food safety regulations.
- Assisting with sales and profit goals, monitoring inventory levels, and reporting discrepancies to management.
- Working effectively in a team environment, communicating with colleagues, and supporting store initiatives.
- Suggesting product offerings and promotions to increase sales and customer engagement.
Requirements
To succeed in this role, you will need:
- Excellent customer service skills and a passion for delivering outstanding service.
- A high school diploma or equivalent and previous experience in customer-facing roles or retail.
- Ability to work effectively in a fast-paced environment and lift up to 25 pounds.
Compensation and Benefits
We offer a competitive salary of approximately $25,000 per year, based on 40 hours of work per week. In addition, we provide comprehensive benefits, including health insurance, paid time off, and opportunities for career growth and development.
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