Loss Prevention Specialist
5 days ago
We invite you to be part of the dynamic team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts, boasting 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, and an 8-acre farm.
As a Loss Prevention Officer, you will play a vital role in ensuring the safety and security of the hotel premises, including associates, guests, company property, and assets.
Key Responsibilities:- Provide exceptional customer service to enhance guests' stay
- Document incidents involving guests and employees as required for safety and incident reporting
- Assist other departments with general hotel operations, including crowd control, access to secured areas, and personnel escorts
- Conduct surveillance to ensure the safety of all guests and employees
- Regularly patrol the building, grounds, and parking areas of the hotel
- Assist staff with controlling intoxicated guests
- Provide safe and timely transportation for employees and guests when needed
- Maintain daily reports and incident/accident reports as needed
- Valid driver's license
- Previous night auditor or Loss Prevention experience preferred
- Superior customer service skills
- Demonstrated leadership skills
- Ability to understand and carry out instructions
- Ability to multi-task
- Experience in Opera systems preferred
- Strong attention to detail and organization
- Night Audit Skills a plus
- Basic math and accounting skills necessary
- Excellent computer skills
- Ability to work independently
- Ability to work overnight hours - 11pm - 7am
Chatham Bars Inn is a five-minute stroll from Chatham's charming Main Street and within a short drive of all Cape Cod has to offer.
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