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Director, Value Delivery Specialist
2 months ago
Kalderos is a pioneering technology company that is revolutionizing the healthcare industry by providing innovative solutions to bring transparency, trust, and equity to the entire healthcare community. Our mission is to empower healthcare professionals to focus on improving patient outcomes, and we are committed to achieving this goal through our cutting-edge technologies.
Job SummaryWe are seeking a highly skilled and experienced Director, Value Delivery Specialist to join our team. As a key member of our organization, you will be responsible for driving the success of our current and future product offerings, focused on empowering covered entities to work transparently and collaboratively with drug manufacturers.
Key Responsibilities- Troubleshoot and resolve complex issues that arise among various drug duplicate discount stakeholders.
- Schedule and host meetings with customers and internal stakeholders to discuss status updates and business reviews.
- Report and monitor success through key metrics presented in business reviews and customer satisfaction survey results.
- Raise critical customer concerns and work with design, product, and data management teams to resolve key issues in a timely manner.
- Present onboarding options, best practices, and strategies to manufacturer customers.
- Develop customized value delivery roadmaps for manufacturer customers, completing all associated value analysis required for the development of the value delivery roadmap, and presenting the roadmap to customers.
- Act as a thought leader in 340B covered entity operations and strategy matters, authoring whitepapers, delivering conference presentations, leading and presenting at webinars, and developing relationships with other industry experts.
- 7+ years of professional experience building and maintaining customer relationships at the manufacturer, state, covered entity, or PBM level.
- Deep industry experience and knowledge, being referenced internally or externally as a subject matter expert with 15+ years of experience either consulting in the 340B space to covered entities, providing split-billing or third-party administrator services to covered entities of all types, or working in a leadership position for a technologically innovative covered entity.
- Strong project management skills with the ability to effectively handle multiple escalations and priorities at once.
- High-level proficiency with an office suite (such as Google for Business Applications or Microsoft Office).
- Experience with data manipulation/data analysis using Tableau, Power BI, or SQL.
- Proven track record of establishing oneself as a strategic trusted advisor to industry-leading customers.
- Ability to articulate complex concepts to varying audiences with excellent communication skills.
- Advanced degree in pharmacy, life science, or healthcare administration.
- 3+ years of experience with the 340B program and/or the Medicaid Drug Rebate program (pharmacies, hospitals, clinics, PBMs, state/federal agencies).
- Working knowledge of retail pharmacy and/or hospital pharmacy billing systems.
We offer a competitive salary range of $160,000 - $180,000 base + bonus, as well as a comprehensive benefits package, including medical, dental, and vision benefits, 401k with company match, flexible PTO with a 10-day minimum, opportunity for growth, mobile & wifi reimbursement, commuter reimbursement, donation matching for charitable contributions, travel reimbursement for healthcare services not available near your home, and new employee home office setup reimbursement.
