Customer Service Representative

3 weeks ago


Pottstown, Pennsylvania, United States Carter'sOshKosh Full time

Carter's is seeking a Customer Service Representative to join our team. As a Sales Associate, you will be the first face of the brand for growing families.

**Job Overview:**

We are looking for a highly motivated and customer-focused individual to provide exceptional service to our customers. You will be responsible for welcoming customers, assisting with product styles and features, and resolving any issues that may arise.

**Responsibilities:**

* Welcome customers with a warm greeting and provide assistance with our product styles and features*

* Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment*

* Meet customer needs by assisting with omnichannel transactions and ensure a positive shopping experience*

**Requirements:**

* A positive and solutions-oriented mindset*

* Demonstrated customer service and engagement skills*

* Effective and professional verbal and written communication skills*

**Salary:** $12-$15 per hour. We offer benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more.



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