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Shopper Customer Service Representative

1 week ago

Allentown, Pennsylvania, United States Wegmans Full time

At Wegmans, we are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping.

Salary

The starting hourly rate for this position is $15.50.

As a Store Shopper, you will be responsible for utilizing the latest technology to engage with customers through an app, shopping their orders and staging them for pickup.

Job Description

Key responsibilities include:

  • Be comfortable utilizing technology to communicate with and fulfill customer orders
  • Accurately and efficiently fulfill customer orders and stage them in fulfillment area
  • Properly handle product, use necessary equipment and bag items to ensure they reach their destination safely
  • Accurately and efficiently scan items, make appropriate substitutions as needed and process payments

You will also help maintain a clean, organized and well-stocked workspace.

Required Skills and Qualifications

To succeed in this role, you should have:

  • Customer service experience, preferably in a food service, grocery or retail setting
  • Ability to use a company-issued device to manage orders and communicate with customers
  • Verbal and written communication skills
  • Ability to take direction and work independently