Member Support Professional

3 weeks ago


Oswego, Illinois, United States Educational Federal Credit Union Full time

Educational Federal Credit Union is a financial institution dedicated to providing quality financial services to the South Florida educational community since 1935. We are seeking a highly skilled Part-Time Member Service Specialist to join our team.

About the Role

The ideal candidate will have the ability to discuss basic features and benefits of all credit union products and services and maintain awareness of all current promotions or campaigns. This is a part-time position that requires working Saturdays.

The salary for this role is approximately $15.01 per hour.

The successful candidate will have the knowledge and ability to:

  • Process various types of transactions for members including cash and non-cash deposits, withdrawals, loan payments, transfers, cash advances, cashier's checks, savings bonds, IRA deposits, CD withdrawals, etc.
  • Service member accounts by preparing the necessary paperwork for wire transfers; processing stop payment requests, direct deposit payroll request forms, new/lost/stolen cards, check orders, and temporary checks; assisting with Online Banking setup; processing address change requests; and printing copies of checks and statements.
  • Maintain awareness of all current promotions or campaigns and have the ability to discuss basic features and benefits of all credit union products and services.

We strive to provide our employees with challenging career opportunities, great benefits, and a friendly work environment.



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