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Retail Sales Associate
2 months ago
Job Summary:
The Cashier is a key role in delivering exceptional customer experiences at Dick's Sporting Goods. As a Cashier, you will be responsible for providing top-notch service, ensuring a seamless shopping journey, and upholding brand standards.
Key Responsibilities:
- Customer Service: Greet and engage with customers to cater to their needs and enhance their shopping experience.
- Transaction Processing: Process sales transactions and returns following Front-End protocols.
- Product Promotion: Promote company initiatives like loyalty programs, warranty sales, and credit card enrollment.
- Store Operations: Follow safety, loss prevention, and operational procedures. Maintain confidentiality of company data.
- Team Collaboration: Foster an inclusive environment where both team members and customers feel valued, safe, and respected.
- Adaptability: Be ready to support the team whenever and wherever needed in the store.
- Task Completion: Complete assigned tasks as directed by management.
Desired Traits:
- Accountability: Embraces accountability for their actions and decisions.
- Customer Focus: Prioritizes customer satisfaction and provides excellent service.
- Collaboration: Works collaboratively with team members to achieve common goals.
- Trust Building: Builds trust with customers and colleagues through open communication and transparency.
- Decision Making: Makes informed decisions that align with company policies and procedures.
- Proactivity: Takes initiative to complete tasks and resolve issues efficiently.
Requirements:
- Experience: Prior experience in retail sales, cashiering, or customer service is advantageous.
- Physical Demands: Capable of standing, bending, reaching, and lifting items weighing up to 15 to 35 lbs. occasionally.
- Work Environment: Able to stand or walk for extended periods up to 4 hours and perform repetitive motions for short durations.
Compensation: Estimated salary range: $16 - $23. Commencing pay rate may differ based on factors such as location, experience, and job role. The actual rate will meet or exceed the local minimum wage requirement. We provide a comprehensive benefits package.
