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Network Infrastructure Specialist II
2 months ago
We are seeking a highly skilled Network Maintenance Technician II to join our team at General Communication Inc.
Key Responsibilities:
- Assist customers who have purchased and are using company products and services, as well as those considering purchasing, upgrading, or expanding their products and services.
- Represent the company's service philosophy by providing exceptional technical support and maintenance services.
- Collaborate with cross-functional teams to resolve complex technical issues and improve overall customer satisfaction.
- Stay up-to-date with the latest industry trends and technologies to ensure the company's products and services remain competitive.
Requirements:
- Strong technical knowledge of network infrastructure and data services.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong customer service skills and a commitment to delivering exceptional results.