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Network Infrastructure Specialist II

2 months ago


Seward, Alaska, United States General Communication Inc Full time
About the Role

We are seeking a highly skilled Network Maintenance Technician II to join our team at General Communication Inc.

Key Responsibilities:

  • Assist customers who have purchased and are using company products and services, as well as those considering purchasing, upgrading, or expanding their products and services.
  • Represent the company's service philosophy by providing exceptional technical support and maintenance services.
  • Collaborate with cross-functional teams to resolve complex technical issues and improve overall customer satisfaction.
  • Stay up-to-date with the latest industry trends and technologies to ensure the company's products and services remain competitive.

Requirements:

  • Strong technical knowledge of network infrastructure and data services.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong customer service skills and a commitment to delivering exceptional results.