Health Information Associate

3 days ago


Archbald, Pennsylvania, United States Wood River Health Full time

We are looking for a highly motivated Health Information Associate to join our team at Wood River Health. This role offers an exciting opportunity to work in a dynamic environment where you can utilize your organizational skills and attention to detail to manage health information data.

The estimated annual salary for this position is $50,000-$65,000, depending on experience. With a full-time schedule of 40 hours per week, you will enjoy a great work-life balance and an excellent benefits package.

In this role, you will work closely with healthcare professionals and patients to ensure the quality and accuracy of health records. Your ability to multitask and prioritize tasks efficiently will be essential in meeting deadlines and maintaining high levels of productivity.

  • Key Responsibilities:
  • Organize and manage health information data with accuracy, accessibility, and security in both paper and electronic systems.
  • Import, scan, file, and check documents for completeness, accuracy, and compliance with Wood River Health policies and procedures.
  • Answer incoming telephone calls using technology in a fast-paced call center environment.
  • Record all telephone calls/messages in Electronic Health Records (EHR).
  • Enter data, such as diagnostic procedures into EHR.
  • Release patient information to persons or agencies according to Wood River Health policies and procedures.
  • Maintain a variety of health record indexes or storage and retrieval systems to collect and store information.
  • Schedule, cancel, and reschedule patient appointments for behavioral health, community resources, and medical departments according to clinical protocols and department workflows using Nextgen scheduling.
  • Utilize triage protocols for all inquiries to provide first-call resolution. Determine which calls are appropriate for clinical staff.
  • Protect patients' health information for confidentiality and data security.
  • Provide education to patients on various services and offerings at WRH.
  • Maintain strict confidentiality in all matters.
  • Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information.
  • Enliven and support the mission, vision, and values of Wood River Health.
  • Adhere to organizational policies and procedures and Wood River Health Compliance Program Standards.
  • Performing other duties as assigned to meet business needs.


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