Coffee Connoisseur and Customer Service Specialist

3 weeks ago


New York, New York, United States Aramark Full time
Job Summary
We are seeking a highly skilled and detail-oriented individual to join our team as a Barista. The ideal candidate will have previous experience in customer service, cash handling, and barista work. As a Barista, you will be responsible for preparing specialty drinks, assisting with food preparation, and providing exceptional customer service to our guests.

Key Responsibilities
* Operate a register/POS accurately and handle cash and credit card transactions efficiently
* Provide exceptional customer service by greeting and assisting customers while anticipating their needs
* Prepare and serve coffees, teas, and specialty beverages per brand standards
* Prepare and serve food items in line with location standards
* Count, organize, and balance cash drawer, fill out the cashier slip, and make deposits accurately
* Adhere to Aramark's cash handling policies and procedures
* Set up and breakdown coffee bar, stations, or store including cleaning and sanitizing
* Maintain a clean and sanitary work area
* Stock beverage coolers, grab-and-go items, service ware, and condiments
* Follow health, safety, and sanitation guidelines for all products
* Perform other duties as assigned by management

Requirements
* Previous customer service experience preferred
* Previous cash handling experience preferred
* Previous experience as a barista preferred
* Basic math and counting skills required
* Ability to work independently with limited supervision
* Willingness to follow required dress code as assigned
* Ability to read and communicate in English and follow recipes
* Complete Food Handling Certification as required

Benefits
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
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