Staff Services Manager I Position
3 days ago
Job Title: Staff Services Manager I
Description:
The State Teachers' Retirement System is seeking a highly skilled Staff Services Manager I to join our team. As a key member of our organization, you will be responsible for operational activities and will work closely with the Member Service Center (MSC) Manager and Pension2 Development Managers.
Key Responsibilities:
- Operate as the Assistant MSC Manager and Defined Contribution hybrid specialist.
- Perform a wide variety of complex tasks associated with the operational activities of the MSC.
- Exercise discretion, diplomacy, confidentiality, leadership, and initiative while taking independent action to resolve issues.
- Develop and maintain effective, positive, collaborative working relationships with peers, leaders, team members, and key stakeholders.
- Foster positive interactions with staff at all levels through well-developed interpersonal skills.
- Collaborate with Pension and benefits programs, defined contribution plans, 403(b) and 457(b), mutual funds or annuity type products.
Requirements:
- Leadership Experience.
- Experience maintaining effective, positive, collaborative working relationships with peers, leaders, team members, and key stakeholders.
- Well-developed interpersonal skills that display self-awareness and foster positive interactions with staff at all levels.
- Experience with Pension and benefits programs, defined contribution plans, 403(b) and 457(b), mutual funds or annuity type products.
- Ability to enable the process of change and transition while helping others.
- Strong oral and written communication skills.
- Strong analytical and research skills.
- Experience with public speaking and presenting information to various audiences.
- Experience facilitating workshops and sessions.
- Ability to work in a team environment and across divisions and units.
Benefits:
- 5% salary increase every 12 months based on performance evaluation.
- Opportunity to supervise staff in the future.
- Hybrid approach including in-office and remote work solutions.
How to Apply:
Submit a Statement of Qualifications (SOQ) in addition to the standard state application.
Provide a narrative response for each question listed below.
Please include all relevant experience, education, and training, as applicable.
Explain all answers thoroughly.
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