Call Center Specialist

5 days ago


Winter Haven, Florida, United States Merlin Entertainments Full time
About the Opportunity">

We are excited to offer a unique opportunity to join our team as a Customer Service Representative at LEGOLAND Florida Resort. This role offers a competitive salary of $17.00/Hr. and opportunities for growth and development within our dynamic team.

As a representative of Merlin Entertainments, you will be responsible for delivering exceptional service to our guests through phone, email, or web chat interactions. With full-time working hours and an on-site seasonal opportunity, this role requires a positive attitude, excellent communication skills, and a passion for providing outstanding customer service.

Your responsibilities will include answering incoming calls, making outbound calls, handling bookings, and processing payments for all Merlin Entertainments North American Attractions and Resort Hotels. You will also be the first point of contact for customer inquiries, ensuring that all non-sales related questions are answered promptly and professionally.

Key Benefits:
  • A competitive salary of $17.00/Hr.
  • Opportunities for growth and development within our dynamic team.
  • A supportive and inclusive work environment that encourages collaboration and creativity.

We are committed to delivering exceptional guest experiences and are seeking a highly skilled Customer Service Representative to join our team. If you have a passion for customer service and a drive to succeed, we encourage you to apply for this role.



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