Dental Practice Operations Manager

4 weeks ago

miami, United States CG Smile Full time

CG Smile is a premier cosmetic dental practice dedicated to delivering exceptional patient care with cutting-edge technology. We strive for excellence and create a positive, professional environment. As the Dental Office Manager, you will play a pivotal role in managing the day-to-day operations of our practice, ensuring smooth and efficient workflow, and maintaining a high standard of patient care.

Key Responsibilities:

Oversee daily operations, including scheduling, patient flow, and administrative tasks.

Manage and support the dental team, ensuring staff efficiency and optimal performance.

Lead patient relations, ensuring a welcoming and professional environment for all patients.

Oversee billing, collections, and financial reporting to maximize revenue and profitability.

Coordinate with dental providers and staff to ensure optimal treatment plans and patient satisfaction.

Implement and maintain office policies, procedures, and systems.

Monitor key performance indicators (KPIs) to track practice growth and identify opportunities for improvement.

Drive marketing and promotional efforts, contributing to patient acquisition and retention strategies.

Ensure compliance with all legal and regulatory requirements in the dental industry.

Provide leadership in solving any operational or patient issues that arise.

Qualifications:

Proven experience as a Dental Office Manager or in a similar administrative leadership role.

Strong understanding of dental billing, insurance, and financial management.

Excellent communication and organizational skills.

Ability to manage and motivate a team effectively.

Strong problem-solving skills and a customer-service mindset.

Knowledge of dental practice management software.

Proven ability to achieve or exceed revenue targets.

Familiarity with marketing and patient acquisition strategies is a plus.

What We Offer:

Highly competitive compensation package with performance-based commission opportunities.

A leadership role in a fast-growing, state-of-the-art dental practice.

Opportunities for professional growth and advancement within the organization.

A positive, collaborative, and professional work environment.

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