Bar Manager

We are seeking a skilled Bar Manager to lead our team and drive the success of our bar or pub. As a key member of our Customer Service team, you will be responsible for ensuring that our customers have an exceptional experience and that our staff are motivated and developed.

• Leadership and Team Management
  • Lead a small team of bar or pub staff by example, pitching in to help with drink mixing or table service where necessary
  • Ensure that the front-of-house is fully staffed, particularly during peak times
• Financial Management
  • Meet sales and profitability targets
• Customer Experience
  • Create a welcoming environment for customers
  • Ensure consistent, high quality beverages are served to customers
  • Deal with customer feedback and provide adequate solutions to customer complaints
• Staff Development
  • Create a positive work environment for staff and encourage their career development
• Operations and Maintenance
  • Monitor inventory of beverages to ensure adequate stock
  • Oversee the cleanliness of staff and the physical bar area and pay attention to possible health hazards and regulation violations

To be successful in this role, you will need to have excellent leadership and communication skills, as well as the ability to work well under pressure. You should also have a strong understanding of the bar and pub industry, including health and safety regulations and customer service standards.